Privacy Policy & Terms and Conditions

Privacy Policy

Laden Consulting LLC ("Laden Consulting," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at ladenconsulting.com, our consulting services, and our SMS (text message) program, and how we use, share, and protect it.

Information we collect

• Contact information you give us, such as your name, email address, company name, and mobile phone number.
• SMS consent records, including the mobile number you provide, the date and time you opted in, and the method you used to opt in or opt out.
• Information related to our services, such as business or financial transaction details you or your organization share with us so we can provide consulting, bookkeeping, or notification services.
• Basic technical information our website host may log automatically, such as IP address, browser type, and pages visited.

How we use your information

• To provide, manage, and improve our consulting services.
• To send the SMS notifications you have requested, such as alerts about uncategorized transactions that need your attention.
• To respond to your inquiries and communicate with you about our services.
• To keep records of your consent and opt-out requests, and to comply with legal obligations.

SMS / text messaging privacy

We use your mobile number only to send the messages you agreed to receive and to respond to your HELP and STOP requests.

How we share information

We do not sell or rent your personal information. We share information only:

• With service providers that help us operate our business and deliver messages (for example, our SMS messaging platform and website host), who may use it only to provide services to us. As stated above, this never includes sharing SMS opt-in data or consent with any third party for their own purposes.
• When required by law, regulation, subpoena, or court order, or to protect the rights, safety, or property of Laden Consulting, our clients, or others.

Data retention and security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

Your choices

• You can opt out of SMS messages at any time by replying STOP to any message.
• You can ask to access, correct, or delete your personal information by emailing [email protected].

Children's privacy

Our services and SMS program are intended for adults and business users. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact us

Laden Consulting LLC
Email: [email protected]
Website: ladenconsulting.com

Terms and Conditions

These Terms and Conditions govern your use of the ladenconsulting.com website and the Laden Consulting LLC SMS notification program. By using our website or enrolling in our SMS program, you agree to these terms.

SMS program terms

• Program name: Laden Consulting Transaction Notifications.
• Program description: Laden Consulting LLC sends automated text messages to clients who opt in, notifying them of uncategorized transactions and prompting them to assign a category.
• How to opt in: Enter your mobile number and check the consent box on our sign-up page at ladenconsulting.com/SMS. Consent is not a condition of any purchase.
• Message frequency: Message frequency varies, up to once daily.
• Costs: Message and data rates may apply. Contact your wireless carrier for details about your plan.
• How to opt out: Reply STOP to any message at any time to cancel. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again.
• How to get help: Reply HELP to any message for assistance, or email [email protected].
• How to opt back in: You can re-enroll at any time by signing up again at ladenconsulting.com/SMS or by re-enabling the service.
• Carrier liability: Wireless carriers are not liable for delayed or undelivered messages.
• Eligibility: The program is available to users with a US mobile number on a participating carrier. You confirm that you are the account holder for the mobile number you provide or have the account holder's permission to enroll it.
• Privacy: Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Use of our website

The content on this website is provided for general information only and is not legal, tax, accounting, or investment advice. You may not use the website for any unlawful purpose or in a way that could damage or interfere with it.

Consulting services

Any consulting engagement with Laden Consulting LLC is governed by a separate written agreement between you and Laden Consulting LLC. If that agreement conflicts with these terms, the written agreement controls.

Disclaimer and limitation of liability

The website and SMS program are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Laden Consulting LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the website or SMS program, including delayed or undelivered messages.

Changes to these terms

We may update these Terms and Conditions from time to time. Changes take effect when posted on this page with a new effective date. Continued use of the website or SMS program after changes means you accept the updated terms.

Contact us

Questions about these terms or our SMS program can be sent to [email protected].